Privacy Policy
Effective Date: July 2026
Your Privacy Matters
Mediation Services of North Central Mass. is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services.
Entity & Contact Information
- Organization
- Mediation Services of North Central Mass.
- Website
- https://mediationncm.org/
- Privacy Officer
- Romina Ortiz
- [email protected]
- Phone
- (978) 466-9595
- Address
- 435 Lancaster St, Leominster, MA 01453
Data Collection & Usage
We collect first and last name, email address, and phone number. This information is collected non-automatically via contact forms and newsletter signups.
Data is used strictly for communication purposes and is shared only with internal employees who reasonably require access, or if required by law or legal proceedings.
Your data is retained only until the purpose for collection is achieved. It is secured using browser encryption and stored in secure, restricted-access facilities.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Opt-Outs
We use Functional Cookies to remember your selections and save your preferences for future visits, and Analytical Cookies to collect data on site usage — such as accessed content and session length — to help improve site design and functionality.
Cookies are small files stored on your device to collect data regarding browsing habits. You can configure your browser to notify you when a cookie is sent or disable cookies entirely, though disabling them may reduce site functionality.
You may opt out of text messages at any time by replying STOP. You may unsubscribe from our newsletter via the unsubscribe link included in each email.
Children's Privacy
We do not knowingly collect personal data from children under 13 years of age. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
User Data Rights & Access
You have the right to inquire whether your data has been collected, how it has been used, and to whom it was disclosed. You may also request modification or complete deletion of your personal records.
To exercise these rights, contact our Privacy Officer, Romina Ortiz, by email at [email protected], by phone at (978) 466-9595, or by mail at 435 Lancaster St., Leominster, MA 01453.
Do Not Track (DNT) Signals
"Do Not Track" (DNT) is a privacy setting available in certain web browsers. Our website does not track users over time and across third-party websites. As a result, we do not respond to browser-initiated DNT signals.
Third-Party Links
Our website may contain links to external websites. Please be aware that we have no control over the content or privacy practices of those sites and are not responsible for their policies. We encourage you to review the privacy policy of any external site you visit.
Security & Data Safeguards
We employ browser encryption and restricted-access servers. All employees with access to personal data are bound by strict confidentiality agreements, under penalty of termination.
In the event that the organization or its assets are sold or acquired, personal data may be disclosed or transferred to potential or actual buyers as part of that transaction.
Policy Amendments
We reserve the right to amend this Privacy Policy periodically to maintain compliance with the law and to reflect any changes to our data collection process. When amended, the Effective Date at the top of this policy will be updated.
We recommend that you periodically review this policy to stay informed of any updates. Where significant changes occur, we may also notify you directly by email.
Questions About Your Privacy?
Contact our Privacy Officer, Romina Ortiz, directly with any questions or requests regarding your personal data.
Back to Home